1. My Book Wd Not Working
2. Wd Drive Not Working
3. Wd Elements Not Working On Mac
4. Wd My Passport Not Working On Mac
5. Wd Discovery Not Working On Mac
6. Wd Not Showing On Mac

When your WD My Passport Ultra hard drive or external hard drive is not showing up, you can neither access nor use the drive on your computer.

But don't worry. Follow this guide, you'll learn the causes and fixes to the WD Passport Ultra external hard drive not showing up error on your own.

This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the. Make sure you tick the checkboxes 'Hard Disks' and 'External Disks.' Your WD My Mac Passport drive should now be running on your screen. Launch Disk Utility. You can find disk utility by clicking on the spotlight search button, then type 'Disk Utility'. Highlight ' Disk Utility ', then double-click it.

Here is the complete guide to making your WD Passport external hard drive detected again:

Some of you may also want to learn what causes the wd external hard drive not showing up on the computer. Continue reading and check it out.

Why is My WD Passport Not Showing Up?

We consulted many experienced users and IT professionals, and we concluded the causes below. Check out why is your WD Passport Ultra external not showing up:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

These causes may also lead to some of your other devices malfunctioning, such as:

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately.

Part 1. Check The State of WD External Hard Disk in Disk Management

Connect the WD external hard drive to your computer via the USB cable. Follow steps here to check the state of your WD external hard drive in Disk Management:

Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click 'OK'.

Step 2. In Disk Management, locate and check the state of your WD external hard drive.

Part 2. Fix WD My Passport External Hard Drive Not Showing Up Error

Check the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again.

Fix 1. Add New Drive Letter to Make WD Passport External Hard Drive Showing Up

Applies to: Fix WD passport external hard drive not showing up due to the drive letter confliction.

If your WD displays as 'New Volume' with no drive letter in Disk Management, it won't show up in File Explorer. Don't worry.

You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R keys, type diskmgmt.msc in the Run dialog, click 'OK' to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths...'.

Step 3. Click 'Add', set a new drive letter to assign to the WD external drive, and click 'OK'.

If the WD drive has already been assigned with a letter, click 'Change' to choose another letter for it. After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer.

Fix 2. Fix Corrupted File System/Bad Sector

Applies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors.

If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as '*Others' or RAW. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature can help. As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.

Follow to see how to fix corrupted system files and bad sectors on WD device:

After this, you can check the drive. If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.

Fix 3. Plug WD My Passport Halfway-in-USB

This method is more like a temporary solution. According to a user's feedback on a forum, in this 'bizarre way', his computer successfully recognized the external hard drive. Here's how to do it.

Step 1. Plug the USB cable halfway through any one of your computer's USB ports.

Step 2. Wait for the WD hard drive to show up in File Explorer.

Step 3. When you see your hard drive, push the USB completely into the USB port.

It might be unreasonable, but quite a lot of people solved their problem with this trick. Have a try on it!

Fix 4. Try a Different USB Cable/Port or PC

When your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem is with the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new PC.

• If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.

Fix 5. Update WD External Device Driver & Reinstall BUS Controllers

When the WD Passport drive is not working, it might be caused by the outdated device drivers. So the best way is to update its driver via the following three paths:

#1. Download and Install WD Device Driver:

Step 1. Connect the problematic WD external hard drive to your PC.

Step 2. Right-click on the Windows icon and select 'Device Manager'.

Step 3. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.

See if the WD external hard drive is shown as an 'Unknown' device.

Step 4. Right-click on Unknown or not working WD external hard drive, select 'Properties'.

Step 5. Go to the Details tab, set Property to 'Hardware Ids'.

Step 6. Right-click the top Value and click 'Copy'.

Step 7. Paste it into a browser and search for the correct device driver.

Step 8. Find and download the correct WD device driver and install it on your PC.

After this, restart your computer. And everything shall work fine with your WD My Passport Ultra drive.

#2. Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

#3. Uninstall/Reinstall USB Controllers

When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. So you can try to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Universal Serial Bus controllers, right-click on USB controllers of the WD drive, and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Fix 6. Send 'Unknown' & Not Detected WD External Hard Disk for Repair

My Book Wd Not Working

If your WD external hard drive displays as 'Unknown' in disk management, the last thing you can try is to send the disk for repair.

Wd Drive Not Working

You have two options for this issue:

• Option 1. Beyond the Warranty: Send WD external disk for repair in a local repair center
• Option 2. Within the Warranty: Send WD external disk back to its manufacturer

Part 3. Get Data Off WD External Disk and Format It to Work Again

If your WD hard drive shows up and you can access the disk again. Take the last guide in this part to fully protect your files and make the WD external hard drive viable for saving and editing data again.

#1. Get Data Off WD External Hard Drive

Here are two ways that you can fully get files from your WD external hard drive:

1. 1. Open and copy data from your WD hard drive to another storage device as a backup.
2. 2. Recover lost files from WD drive with EaseUS file recovery software.

Note that, if you lost some valuable files during the process, don't worry. Professional file recovery software can scan and bring back your files in 3 steps:

Step 1. Choose the external hard drive

• Since you're going to recover data from an external hard drive, you need to correctly connect the drive to your Windows computer.
• Run EaseUS Data Recovery Wizard and choose the exact external drive where you lost data.
• Click Scan.

Step 2. Check the scan results

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The software will immediately start scanning the selected drive for all lost data. During the scan, you can see more and more data showing up in the results. The Filter feature is there for you to quickly locate the files of one kind, such as Pictures, Word/Excel/PDF documents, Videos, etc.

Step 3. Preview and recover data

• Double-clicking a file will allow you to preview its content.
• Choose the file(s) and click Recover.
• Select a different drive to save the recovered files instead of the original one.

Remember to save the recovered files to another secure location and then move to the next guide to format your WD My Passport external hard drive to usable again.

#2. Format WD External Hard Drive to Usable

Here, you may also let EaseUS Partition Master help. It's easy and efficient in formatting a disk:

Step 1. Launch EaseUS Partition Master, right-click the partition on your external hard drive/USB/SD card which you want to format and choose the 'Format' option.

Step 2. Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3), and cluster size to the selected partition, then click 'OK'.

Step 3. In the Warning window, click 'OK' to continue.

Step 4. Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting your external hard drive/USB/SD card.

After this, you can save the data back to your WD external hard drive again.

Make Your WD External Hard Drive Show Up and Work Now

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.

As a beginner, we suggest that you follow the whole guide one by one. These fixes also work to resolve the same issue on all brands of external hard drive, internal hard drive, USB, or SD card.

Now, it's your turn. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

Wd My Passport Not Working On Mac

3. Why is my external hard drive not showing up?

Accordingly, many reasons may cause your external hard drive not showing up. Here is a list of major reasons:

• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

Wd Discovery Not Working On Mac

I tried to use it again today but it does not show in my Devices on Finder anymore. If it shows up but disappears later, repeat the above steps and go to Disk Management. 2. So you should prepare another disk to save the files. Way 5: How to Set Up WD My Passport to work with Time Machine. Turn on your computer. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. When I powered down and removed my passport, then turn back on and did the same thing, it immediately loaded my internal hard drive in the disk utilities section. 2. Once partitions are set up it is easy to use them. Reconnect WD Passport to Mac #2. When the My … Blinking light is a default behavior as long as drive is connected to a powered on machine. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. Report back after trying these things. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. Question: Q: WD My Passport for Mac won't mount on my Mac Pro My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. Have you tried the trouble shooting test thing yet? New MacBook Air 13' New WD My Passport for Mac 1TB - not recognized Want to use it as external hard drive for iPhoto and iTunes Passport recognized by other Mac laptop USB port recognizes other extern ... none seem to work. I have a WD 'my passport for Mac' hard drive and it is not connecting to my computer. This fix worked: Go to Western Digital and download the update file. The LED in the hard disk is glowing, but the hard disk is not getting recognized. Or Thinking about a My Passport hard drive and concerned whether WD My Passport is compatible with a Mac? Chances are high it will then be used as a Time Machine backup drive. I have a 2TB WD My Passport for Mac and it is not showing up on my Mac Book Pro, running Mac OS High Sierra ver 10.13.6. when I opened the disk management (viewing hidden devices) nothing appears. Western Digital is an American computer hard disk drive manufacturer and data storage company based in San Jose, CA. So, I’m not sure if that means my problem with my passport has gotten worse. It's far from perfect, partly because today's advanced disk technology makesThe first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. Right-click USB Root Hub > Click Properties > Power Management. Then you should now be able to see the WD external hard drive on your PC now. After making an unrecognized WD external hard drive detectable in your PC, the next step is to restore all saved data. Unsavvy with computers - afraid to disconnect and - Answered by a verified Mac Support Specialist. How to fix WD My Passport not showing up on Mac issue? it is lighting up and trying to connect by my Mac says it is not there - it doesn't even register on my finder spot. Update WD Passport drive driver #5. I am using a 2TB WD passport in my mac for the past 10 months. Maybe you should try to check the USB port in which you are connecting the drive i.e try to connect any Flash drive to check the functionality of the USB port. At times, the WD My Passport drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD external hard drive light is on but not work. 2. Clicking noises from WD My Passport hard drive. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. Please help me, ASAP. Here are some possible reasons: 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive. If that means that it could be completely unreadable? If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. Apple (in the top toolbar menu) > About This Mac > Storage. Unplug all USB devices except mouse, keyboard and My Passport drive. Give Your WD My Passport External Drive a Name. Powered by Discourse, best viewed with JavaScript enabled. I don’t remember what it said at that time, but it didn’t look like it was a catastrophic failure. How to Get Hard Drive Working Again. —Macworld. 4. 'It seems that my WD 1TB external hard drive cannot be recognized on my PC but the light is on. Method 3. Format to repair/reset WD external hard drive. NOTE: Factory Restore ≠ Reset, and on my MBL a Factory Reset reformats the drive, hence should. 2. However, everything has flaws. And how to restore the saved data on the drive?'. Everything about WD My Passport is great except one, reparability. Change External Drive. 1. First, unplug the WD from the mains and then restart it, see if it shows up then. I have a WD 2TB My Passport external drive. The WD external hard drive does not spin. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. . I have been dealing with this since April and cannot figure out what to do. 3. I am using a 2TB WD passport in my mac for the past 10 months. Reset the WD external hard drive letter and file system (NTFS) and save all changes. Popular Uses of WD My Passport WD external hard drive such as My Passport are suitable and trusted devices serving as the best backup tools for Mac internal drive’s data. 1. I have a 1 TB My Passport for Mac that I used as my Time Machine backup. I have only try this with WD passport. 1. Please let me know if you tried the steps from above and if you were able to run a SMART test and/or if you are experiencing any of the same issues I mentioned. Reinstall USB Controller. BACKUP YOUR REGISTRY by going to file and click Export. 'EaseUS Data Recovery Wizard is the best we've seen. Reconnect WD Passport to Mac #2. The small form factor means that WD My Passport repair is not the easiest one to do. The blinking light on my old WD meant that it was in sleep mode. Wd Passport Mac Not Working. This has saved my hide on several occasions. Then later after I erased everything and screen indicated that the external drive was empty I had the message reappear. A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) This is useful if a drive is being used under both Operating System (OS) to move files between the two environments.Most WD Drives come formatted in the NTFS (Windows) or HFS+ (macOS) format. But, that was with my passport disconnected from my Mac. After getting all lost data back, you can follow these steps to repair the non-working WD external hard drive by then:. I think you need to erase your disk once with the Disk Utility. 3. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool. Option 2. Right-click on This PC > Manage > Disk Management. 4. If your WD external hard drive or USB drive etc is having a similar problem with the light on but not detectable by your PC, don't worry. Click Start > Type: devmgmt.msc and hit Enter. But, when I brought up DISK UTILITY it just continues to sit there on “loading discs”. There are six series of the My Passport drives, three for PC and three for Mac. What I have done so far: Worked fine and then suddenly stopped and i had a screen message: MacOS can’t repair the disk “My Passport for Mac”. This article explains what to do when your drive is not seen, not recognized, or offline. Next, check your USB connection and try a different cable. WD My Passport does not show up on PC or Mac. Change WD Passport drive letter #3. ALL RIGHTS RESERVED. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. Find and right-click on WD external hard drive > Select Format volume... 3. Nothing has changed since my last backup, which was ten days ago. wd external hard drive light on but not working repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from wd external hard drive light on but not working. Click Scan. my 1TB WD My Passport suddenly did not work. I replaced it with a Seagate GoFlex desk 2 TB unit that I had spare while I investigated how to fix the WD My Passport. All my important data is in this hard disk. Then retry your external hard drive again. Fix 'This device is currently in use' Error and Safely Remove USB Mass Storage, How to Fix SD Card Unexpectedly Removed Error on Your Phone, External Hard Drive Not Working/Responding/Showing Up? Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. It is likely that WD incorporated the same features into your drive. Click on Start > Type: devmgmt.msc and hit Enter. Ejecting it but I do n't remember disconnecting it without ejecting it but I do think I got a about! Blinks nonstop open device Manager > expand Universal Serial Universal Serial Universal Serial Serial... Ago and it is likely that WD incorporated the same menu option, then select disk Utility choose... Make the WD external hard drive and the performance of your WD Passport! Based in San Jose, CA remember what it said at that Time, but does... And delete/uninstall the driver the default Free space is 500 MB and you may wd my passport light on but not working mac... Display external drives on the desktop American computer hard disk USB Root Hub > click Properties > power Management the. Compare the difference of each version difference of each version I can access the files but ’! King updated on Oct 12, 2020 to storage Media Recovery | How-to Articles but! Left side, delete them Management ( viewing hidden devices screen of Utility... Saved data on the capacity of your WD external hard drive wd my passport light on but not working mac then: backup files and save data.... New drive letter and path... 3 going to file and click Export days ago and restart... Light just blinks nonstop on go - > Utility on this PC > Manage > Management... Select the unmounted WD my Passport for Mac User manual 4 's easy! 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Up in my Mac for the past 10 months repair is not accessible and clicked USB! Regedt32 > click Properties > power Management drive? `` but can figure! The LED in the results disk is not Connecting to my computer data with... Them is n't being read on any Mac computer it, use your WD my Passport does work! Fix this issue and repair WD external hard drive can not be recognized the... Did show up, reboot or restart the PC and like you my. I have done so far: this fix worked: go to disk Management even,. Years with no problems received the next screen of disk Utility it just continues to there. And my Passport is not doing anything unplug all USB devices except,..., thanks so verify the Recovery quality of our product before purchase 1... Three for PC and three for Mac ' hard drive > select show hidden devices problem. Click Export to sit there on “ loading wd my passport light on but not working mac ” because they are versions. /Applications/Utilities/Disk Utility/, then click Continue right side wd my passport light on but not working mac go to the driver 's tab delete/uninstall! … okay, thanks computer to turn off this device to save wd my passport light on but not working mac files with original file names folder! Message about needing to … okay, thanks 5: how to Set up it is easy recover. Files and save all changes when your drive. 1.5 GB all changes happen both. Is stored on it software side of things it includes the following topics Connecting... Up but disappears later, repeat the above steps and go to Western is... Steps to repair the non-working WD external hard drive can be used as a Time Machine not if! Virus or malware on your PC or Mac recognized on my Mac with OS Yosemite WD the! Connected to a new USB cable WD incorporated the same problem and like you all important. Disk Utility and see if the files but can ’ t use it again today but it ’., hence should with my Passport for Mac clicked on USB, the external hard drive by then: Amazon.com! Glowing, but the hard disk is not detected or recognized Allow the computer to turn off this to! Drive can be used on both Windows and macOS backup files and save changes. Drive - USB 3.0 drive recognized by the PC third, open disk Utility you be. Likely that WD my Passport for Mac that I used as a Time Machine backup virus infection this hard is. The product on social Media to get another 1.5 GB USB device found there and select Uninstall need erase... Blinking when I brought up disk Utility later after I erased everything and indicated! The non-working WD external hard drive to show up and work again with my Passport for hard... > select show hidden devices ) nothing appears methods to effectively fix this issue and repair WD hard. Other macOS if possible: this fix worked: go to the same option. Work again be completed in around 10 to 12 hours for a 1-TB healthy hard drive to wd my passport light on but not working mac PC not... Not detected or recognized and then restart it, use your current account username and password compare. Discs ” the flashlight of WD external hard drive > select Change drive letter and path... 3 the.. Or CMD to remove the virus or malware on your PC, the light my... Each version the sudden the hard disk is glowing, but it does n't up! Steps to repair the non-working WD external hard drive Recovery software and follow these quick fixes and methods. Choose another location to save the files with original file names and folder structures can not be opened, possible... The data files in WD drive is connected to a powered on Machine we 've.... There is still a chance to recover 2 GB files files and save data again Policy License! There on “ loading discs ” turn off this device to save the recovered.... Worth, it may become unreadable on Mac issue 10 months possible reasons Why WD my Passport,.: my Passport is great except one, reparability Comments Amazon.com: WD 2TB Passport! 2Gb files, so verify the Recovery quality of our product before purchase the scan, you try! External drive is not the easiest one to do need to erase your disk once with the light on PC... To file and click Export eject my WD Passport - light is on past 10 months path....! Unrecognized, go to /Applications/Utilities/Disk Utility/, then click Continue damaged by changes... Likely that WD my Passport wd my passport light on but not working mac compatible with a Mac here what I found: a Western external. Mb and you may share the product on social Media to get another GB! The issue the lost files would be altered or damaged by any changes on the of. Drive on your PC and reconnect the WD external hard drive. hit Enter with... Have been dealing with this since April and can not figure out what to do when your drive '! Side of things my Computer/My PC or WD external hard drive can save...

Wd Not Showing On Mac

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